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The Idea Village
The Idea Village

Account Manager



Sales & Business Development
New Orleans, LA, USA
Posted on Monday, June 24, 2024

From large-scale music festivals to premier sporting events, WRSTBND is a leading partner to events of all sizes for seamless event technology. Our team was born out of a think tank of tech engineers and event producers to bridge all operational aspects of events.

WRSTBND pioneers integrated RFID and NFC scanning hardware, edge computing, real-time mobile transactions, and backend processes—all of which can be customized to specific event needs and goals. Our growing team is trusted by some of the highest-profile events in the world, including the Super Bowl, the PGA Tour, the NCAA Final Four, the MLS All-Star Game, and the US Open.

WRSTBND is currently seeking an Account Manager. This critical role supports the Sales Director in managing client relationships and facilitating the sales process from initiation to closure. The Account Manager will be a vital part of the sales team to ensure seamless communication and execution throughout the entire sales cycle. This position is essential to driving our sales efforts and ensuring client satisfaction. It offers the opportunity to be part of a dynamic team dedicated to event management through innovative technology. This full-time position is based at our headquarters in New Orleans, LA.

As an Account Manager for WRSTBND, your responsibilities include:

  • Assisting Sales Leaders in managing day-to-day communications with clients throughout the sales cycle.
  • Attending and supporting sales calls by gathering necessary information and preparing relevant materials to ensure successful meetings.
  • Creating and managing deals and opportunities within CRM based on directives from Sales Director.
  • Leading the development of initial proposals and quotes as directed by Sales Director.
  • Preparing and managing project Handoff Agendas to ensure all project details are captured and communicated effectively across all teams.
  • Engaging in daily follow-ups to advance the sales process and address any client or team inquiries promptly.
  • Coordinating internal handoff meetings and external kickoff meetings to ensure seamless transitions and communication.
  • Maintaining and distributing meeting notes to keep all team members aligned and informed.
  • Assisting in managing the sales pipeline and contributing to revenue projections as directed.
  • Updating sales statuses and client interactions in Notion to maintain accurate and current records.

You don’t have to check all the boxes, but these skills are important for this role:

  • Strong interpersonal skills for clear communication with clients, team members, and vendors
  • Ability to work independently while exercising strategic judgment and initiative
  • Ability to solve problems creatively by thinking outside the box
  • Ability to be a motivated self-starter alongside a willingness to learn
  • Ability to effectively follow oral and written instructions
  • Ability to handle multiple tasks simultaneously
  • Ability to work effectively under pressure and/or with a stringent schedule while still producing successful results
  • A strong working knowledge of productivity software, including Windows and Apple operating systems. A strong working knowledge of Microsoft Office Suite and/or Google products, including Word, Excel, PowerPoint, Google Sheets, etc. Knowledge of Hubspot, Asana and Notion a plus.
  • High school diploma or equivalent