Job Description

We’re looking for a Document & Data Specialist to join Procore’s Levelset Document Control Team. In this role, you’ll work in multiple software systems with hundreds of unique process scenarios that require speed and accuracy. You’ll work to empower our customers to get what they’ve earned by providing a speedy and qualitative county recording process.

As a Document & Data Specialist, you’ll partner with your team and key Customer Success Team members to ensure customers are getting what they have earned by sending legally compliant documents. Use your communication, writing, and sharp focusing skills to help our customer secure their lien rights and get paid.

This position reports to The Document Control Manager and is based in our soon-to-open Heredia, Costa Rica office.

What you’ll do:

• Process documents that need to be generated, and sent for recording

• Retrieve documents sent for electronic recording and complete any necessary next steps accurately and efficiently

• Process all customer documents sent through USPS mail, electronically, with a keen eye for any important details

• Monitor unreturned documents and contacting US County offices to troubleshoot any potential issues

• Provide WOW-worthy internal support to help our other departments needing information on document control

• Make complex things simple by learning new processes and adapting to updates quickly

What we’re looking for:

• This position requires a High School Diploma or GED.

• Fluent English speaker

• Highly proficient in grammar and punctuation, with strong attention to detail in written communication

• Excellent communication and collaboration skills

• Self-starter enthusiastic about growth with an ability to adhere to deadlines and deliverables

• Adaptability and resourcefulness

Additional Information

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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